Search 1.9 billion lines of Odoo code on GitHub

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helpdesk_mgmt

Author: AdaptiveCity, C2i Change 2 Improve, Domatix, Factor Libre, SDi Soluciones, Odoo Community Association (OCA)
License: AGPL-3
Branch: 15.0
Repository: OCA/helpdesk
Dependencies: base, mail, and portal
Languages: HTML (487, 5.0%), PO File (6057, 62.3%), Python (870, 8.9%), SVG (171, 1.8%), XML (1939, 19.9%), and reStructuredText (197, 2.0%)

Helpdesk
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helpdesk_mgmt_sla

Author: GARCO Consulting, Odoo Community Association (OCA)
License: AGPL-3
Branch: 14.0-add-rest_api
Repository: akretion/helpdesk
Dependencies: base, helpdesk_mgmt, and resource
Languages: HTML (361, 47.1%), PO File (74, 9.7%), Python (122, 15.9%), XML (150, 19.6%), and reStructuredText (59, 7.7%)

Add SLA to the tickets for Helpdesk Management.
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helpdesk_mgmt_rating

Author: Domatix, Tecnativa, Odoo Community Association (OCA)
License: AGPL-3
Branch: 15.0
Repository: Change2improve/helpdesk
Dependencies: helpdesk_mgmt, and rating
Languages: HTML (373, 18.7%), PO File (993, 49.8%), Python (156, 7.8%), XML (397, 19.9%), and reStructuredText (76, 3.8%)

This module allows customer to rate the assistance received on a ticket.
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helpdesk_mgmt_crm

Author: Tecnativa, Odoo Community Association (OCA)
License: AGPL-3
Branch: 13.0
Repository: Change2improve/helpdesk
Dependencies: crm, and helpdesk_mgmt
Languages: HTML (349, 47.2%), PO File (59, 8.0%), Python (163, 22.1%), XML (113, 15.3%), and reStructuredText (55, 7.4%)

Links helpdesk tickets with leads
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helpdesk_mgmt_project

Author: PuntSistemes S.L.U., Odoo Community Association (OCA)
License: AGPL-3
Branch: 15.0
Repository: Change2improve/helpdesk
Dependencies: helpdesk_mgmt, and project
Languages: HTML (349, 39.3%), PO File (193, 21.7%), Python (162, 18.2%), XML (134, 15.1%), and reStructuredText (51, 5.7%)

Add the option to select project in the tickets.
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website_helpdesk_mgmt

Author: Tecnativa, Odoo Community Association (OCA)
License: AGPL-3
Branch: 13.0
Repository: Change2improve/helpdesk
Dependencies: helpdesk_mgmt, and website
Languages: HTML (335, 81.7%), Python (12, 2.9%), XML (26, 6.3%), and reStructuredText (37, 9.0%)


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helpdesk_mgmt_timesheet

Author: Aresoltec Canarias, Punt Sistemes, SDi Soluciones Digitales, Solvos, Odoo Community Association (OCA)
License: AGPL-3
Branch: 14.0-default_team_category
Repository: akretion/helpdesk
Dependencies: helpdesk_mgmt, helpdesk_mgmt_project, hr_timesheet, and project_timesheet_time_control
Languages: HTML (382, 26.5%), PO File (195, 13.5%), Python (330, 22.9%), XML (451, 31.3%), and reStructuredText (82, 5.7%)

Add HR Timesheet to the tickets for Helpdesk Management.
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helpdesk_mgmt_fieldservice

Author: Open Source Integrators, Escodoo, Odoo Community Association (OCA)
License: LGPL-3
Branch: 14.0
Repository: Change2improve/helpdesk
Dependencies: base, fieldservice, helpdesk_mgmt, and web
Languages: HTML (369, 28.1%), PO File (313, 23.9%), Python (316, 24.1%), Sass (6, 0.5%), XML (242, 18.4%), and reStructuredText (66, 5.0%)

Create service orders from a ticket
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agreement_helpdesk_mgmt

Author: Open Source Integrators,Escodoo,Odoo Community Association (OCA)
License: AGPL-3
Branch: 12.0-contract_specific_payment_mode-sbj
Repository: acsone/contract
Dependencies: agreement_legal, agreement_serviceprofile, and helpdesk_mgmt
Languages: HTML (358, 72.2%), Python (90, 18.1%), and XML (48, 9.7%)

Link a helpdesk ticket to an agreement
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helpdesk_mgmt_solution

Author: Sirum GmbH, Elego Software Solutions GmbH, Odoo Community Association (OCA)
License: AGPL-3
Branch: 11.0
Repository: kmee/helpdesk
Dependencies: helpdesk_mgmt
Languages: Python (273, 49.7%), XML (236, 43.0%), and reStructuredText (40, 7.3%)

Create solutions for and assign them to Helpdesk Tickets
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