Search 1.9 billion lines of Odoo code on GitHub

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connector_voicent_helpdesk_ticket

Author: Open Source Integrators
License: LGPL-3
Branch: 14.0
Repository: ursais/osi-addons
Dependencies: connector_voicent, and helpdesk_ticket_parent
Languages: Python (244, 74.4%), XML (29, 8.8%), and reStructuredText (55, 16.8%)

Automate calls to customers when tickets reach a stage
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helpdesk_ticket_close_archive

Author: nguyenductamlhp
License: no license
Branch: 11.0-pllab
Repository: nguyenductamlhp/helpdesk
Dependencies: base, and helpdesk_mgmt
Languages: Python (30, 63.8%), and XML (17, 36.2%)

Archive ticket which move to stage which marked closed
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helpdesk_basic

Author: FlectraHQ
License: no license
Branch: master-upstream-patch-03032023
Repository: flectra-hq/flectra
Dependencies: base, base_setup, digest, mail, portal, portal_rating, rating, resource, utm, web, and web_tour
Languages: CSS (21, 0.7%), HTML (308, 10.3%), LESS (13, 0.4%), Python (808, 27.1%), XML (1699, 57.0%), and reStructuredText (130, 4.4%)

A help desk is a department inside an organization that is responsible for answering the technical questions of its users.
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helpdesk_forum

Author: FlectraHQ
License: no license
Branch: 2.0
Repository: ERPymes/ERPymes
Dependencies: helpdesk_basic, and website_forum
Languages: HTML (24, 13.6%), Python (75, 42.6%), and XML (77, 43.8%)

Helpdesk Forum will provide you forum per helpdesk team
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helpdesk_mgmt_ticket_stage_auto

Author: Solvos, Odoo Community Association (OCA)
License: AGPL-3
Branch: 12.0-add-helpdesk_mgmt_ticket_stage_auto
Repository: solvosci/helpdesk
Dependencies: helpdesk_mgmt, and helpdesk_mgmt_timesheet
Languages: HTML (339, 66.6%), Python (77, 15.1%), XML (52, 10.2%), and reStructuredText (41, 8.1%)

Enables automatic stage change for tickets due to inactivity
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trustcode_helpdesk_client

Author: Trustcode
License: AGPL-3
Branch: 8.0
Repository: ciel-it/trust-addons
Dependencies: base, base_setup, and mail
Languages: HTML (23, 6.1%), Python (180, 47.9%), and XML (173, 46.0%)

Módulo cliente para chamados da Trustcode
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restrict_tickets_by_helpdesk_team

Author: Ahmed Gaber
License: AGPL-3
Branch: semak
Repository: ezzatsamy/semak
Dependencies: base, helpdesk, product, and sale
Languages: Python (36, 48.0%), and XML (39, 52.0%)

Tickets Restrictions By Help Desk Team
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helpdesk_mgmt_ticket_closed_date

Author: SolvosOdoo Community Association (OCA)
License: AGPL-3
Branch: 12.0-add-helpdesk_mgmt_ticket_closed_date
Repository: solvosci/helpdesk
Dependencies: helpdesk_mgmt
Languages: HTML (324, 65.9%), Python (118, 24.0%), XML (18, 3.7%), and reStructuredText (32, 6.5%)

Allows you to modify the closing date with some permissions.
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website_helpdesk_form_attachment

Author: Open Source Integrators, Serpent Consulting Services, Odoo Community Association (OCA)
License: AGPL-3
Branch: osi-pm/12.0-RC3
Repository: ursais/osi-addons
Dependencies: helpdesk, portal, and website_helpdesk_form
Languages: JavaScript (103, 22.7%), Python (211, 46.5%), XML (124, 27.3%), and reStructuredText (16, 3.5%)

Improve Customer Helpdesk Experience.
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helpdesk_claim

Author: Vertel AB
License: AGPL-3
Branch: master
Repository: DITIntl/odoo-website-sale-extra
Dependencies: crm_claim, and crm_helpdesk
Languages: Python (47, 63.5%), and XML (27, 36.5%)

Escalate helpdesk requests to claims
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