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helpdesk
| Author: | AdaptiveCity, C2i Change 2 Improve, Domatix, Factor Libre, SDi Soluciones, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 11.0 |
| Repository: | aitorbouzas/OCA-helpdesk |
| Dependencies: | base, mail, and portal |
| Languages: | HTML (355, 14.5%), PO File (274, 11.2%), Python (648, 26.5%), XML (1050, 43.0%), and reStructuredText (117, 4.8%) |
Helpdesk
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helpdesk_type
| Author: | Konos, Open Source Integrators, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 15.0 |
| Repository: | Change2improve/helpdesk |
| Dependencies: | helpdesk_mgmt |
| Languages: | HTML (359, 41.1%), PO File (261, 29.9%), Python (102, 11.7%), XML (95, 10.9%), and reStructuredText (56, 6.4%) |
Add a type to your tickets
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helpdesk_mgmt
| Author: | AdaptiveCity, C2i Change 2 Improve, Domatix, Factor Libre, SDi Soluciones, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 15.0 |
| Repository: | OCA/helpdesk |
| Dependencies: | base, mail, and portal |
| Languages: | HTML (487, 5.0%), PO File (6057, 62.3%), Python (870, 8.9%), SVG (171, 1.8%), XML (1939, 19.9%), and reStructuredText (197, 2.0%) |
Helpdesk
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helpdesk_motive
| Author: | Konos, Open Source Integrators, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 14.0_add_helpdesk_mgmt_account_move |
| Repository: | akretion/helpdesk |
| Dependencies: | helpdesk_mgmt |
| Languages: | HTML (360, 50.2%), PO File (165, 23.0%), Python (47, 6.6%), XML (87, 12.1%), and reStructuredText (58, 8.1%) |
Keep the motive
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crm_helpdesk
| Author: | OpenERP SA, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 11.0-mig-crm_mailchimp |
| Repository: | acsone/crm |
| Dependencies: | crm |
| Languages: | PO File (16287, 96.8%), Python (210, 1.2%), XML (296, 1.8%), and reStructuredText (32, 0.2%) |
Helpdesk Management
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helpdesk_type_sla
| Author: | Camptocamp, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 14.0_helpdesk_lang |
| Repository: | akretion/helpdesk |
| Dependencies: | helpdesk_mgmt_sla, and helpdesk_type |
| Languages: | HTML (329, 79.9%), Python (41, 10.0%), XML (11, 2.7%), and reStructuredText (31, 7.5%) |
Helpdesk Type SLA
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helpdesk_mgmt_sla
| Author: | GARCO Consulting, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 14.0-add-rest_api |
| Repository: | akretion/helpdesk |
| Dependencies: | base, helpdesk_mgmt, and resource |
| Languages: | HTML (361, 47.1%), PO File (74, 9.7%), Python (122, 15.9%), XML (150, 19.6%), and reStructuredText (59, 7.7%) |
Add SLA to the tickets for Helpdesk Management.
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helpdesk_mgmt_rating
| Author: | Domatix, Tecnativa, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 15.0 |
| Repository: | Change2improve/helpdesk |
| Dependencies: | helpdesk_mgmt, and rating |
| Languages: | HTML (373, 18.7%), PO File (993, 49.8%), Python (156, 7.8%), XML (397, 19.9%), and reStructuredText (76, 3.8%) |
This module allows customer to rate the assistance received on a ticket.
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helpdesk_mgmt_crm
| Author: | Tecnativa, Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 13.0 |
| Repository: | Change2improve/helpdesk |
| Dependencies: | crm, and helpdesk_mgmt |
| Languages: | HTML (349, 47.2%), PO File (59, 8.0%), Python (163, 22.1%), XML (113, 15.3%), and reStructuredText (55, 7.4%) |
Links helpdesk tickets with leads
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helpdesk_mgmt_project
| Author: | PuntSistemes S.L.U., Odoo Community Association (OCA) |
|---|---|
| License: | AGPL-3 |
| Branch: | 15.0 |
| Repository: | Change2improve/helpdesk |
| Dependencies: | helpdesk_mgmt, and project |
| Languages: | HTML (349, 39.3%), PO File (193, 21.7%), Python (162, 18.2%), XML (134, 15.1%), and reStructuredText (51, 5.7%) |
Add the option to select project in the tickets.
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