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saas_portal_helpdesk
| Author: | CoobyTec |
|---|---|
| License: | LGPL-3 |
| Branch: | 11.0 |
| Repository: | coobyHQ/odoo-saas-tools |
| Dependencies: | saas_portal, and website_support |
| Languages: | Python (96, 44.2%), XML (87, 40.1%), and reStructuredText (34, 15.7%) |
| Other branches: | 11.0_new_server_branch_model, 11.0_new_server_branch_model_2, and 12.0 |
<a class="reference external image-reference" href="https://www.gnu.org/licenses/agpl"><img alt="License: LGPL-3" src="https://img.shields.io/badge/license-LGPL--3-blue.png" /></a>
<a name="saas-portal-helpdesk-integration"></a>
<h2>SaaS Portal Helpdesk Integration</h2>
<p>This module adds the access for the SythilTech helpdesk app into the SaaS portal.</p>
<ul class="simple">
<li>get it from: <a class="reference external" href="https://github.com/SythilTech/Odoo/tree/11.0">https://github.com/SythilTech/Odoo/tree/11.0</a></li>
<li>or: <a class="reference external" href="https://github.com/coobyHQ/Odoo/tree/11.0">https://github.com/coobyHQ/Odoo/tree/11.0</a></li>
</ul>
<p>It allows agents and moderator to issue helpdesk ticket per client instance.</p>
<a name="installation"></a>
<h3>Installation</h3>
<p>To install this module, you need to:</p>
<ol class="arabic simple">
<li>Do this ...</li>
</ol>
<a name="configuration"></a>
<h3>Configuration</h3>
<p>No configuration required.</p>
<div class="figure">
<img alt="alternative description" src="path/to/local/image.png" style="width: 600px;" />
</div>
<a name="usage"></a>
<h3>Usage</h3>
<p>To use this module, you need to:</p>
<ol class="arabic simple">
<li>Go to ...</li>
</ol>
<a name="known-issues-roadmap"></a>
<h3>Known issues / Roadmap</h3>
<ul class="simple">
<li>...</li>
</ul>
<a name="bug-tracker"></a>
<h3>Bug Tracker</h3>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/commission/issues">GitHub Issues</a>. In case of trouble, please
check there if your issue has already been reported. If you spotted it first,
help us smash it by providing detailed and welcomed feedback.</p>
<a name="contributors"></a>
<h4>Contributors</h4>
<ul class="simple">
<li>Lucas Huber <<a class="reference external" href="mailto:lh@cooby.io">lh@cooby.io</a>> (<a class="reference external" href="https://cooby.io">https://cooby.io</a>)</li>
<li>Antonio Buric <<a class="reference external" href="mailto:ab@cooby.io">ab@cooby.io</a>></li>
</ul>
<p>Do not contact contributors directly about support or help with technical issues.</p>
<a name="maintainer"></a>
<h4>Maintainer</h4>