Author: |
Nitrokey GmbH,Odoo Community Association (OCA) |
License: |
AGPL-3 |
Branch: |
15.0-add-helpdesk_mgmt_category_team |
Repository: |
Nitrokey/odoo-modules |
Dependencies: |
base,
and
helpdesk_mgmt |
Languages: |
HTML (329, 74.1%),
Python (71, 16.0%),
XML (13, 2.9%),
and
reStructuredText (31, 7.0%) |
Other branches: |
12.0,
12.0-abandoned_carts-code,
12.0-abandoned_carts-sale-order-queue,
12.0-debug_payment_bitcoin,
12.0-email_restrict_autoreply,
12.0-fix-abandoned_carts,
12.0-fix-merge_duplicate_contacts,
12.0-merge_duplicate_contacts,
12.0-phone_validation_e164,
12.0-pre-commit,
12.0-product_creation_prevention,
12.0-stock_tracking_validation,
15.0-mig-helpdesk_mgmt_category_team,
fix-12.0-merge_duplicate_contacts,
fix-exclude-child-contact,
improvement-abandoned_carts,
and
issue-1044 |
<h1 class="title">Helpdesk Management Team</h1>
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_category_team"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt_category_team"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/282/15.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
<p>User will set Team in Helpdesk Category. Based on that, when user create ticket from portal and select category, system auto set Team from the selected category in Ticket.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#bug-tracker" id="id1">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id2">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id3">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id4">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="id5">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<a name="bug-tracker"></a>
<h2><a class="toc-backref" href="#id1">Bug Tracker</a></h2>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_category_team%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
<a name="credits"></a>
<h2><a class="toc-backref" href="#id2">Credits</a></h2>
<a name="authors"></a>
<h3><a class="toc-backref" href="#id3">Authors</a></h3>
<ul class="simple">
<li>Nitrokey GmbH</li>
</ul>
<a name="contributors"></a>
<h3><a class="toc-backref" href="#id4">Contributors</a></h3>
<ul class="simple">
<li>Nikunj Antala <<a class="reference external" href="mailto:nikunj.antala@gmail.com">nikunj.antala@gmail.com</a>></li>
</ul>
<a name="maintainers"></a>
<h3><a class="toc-backref" href="#id5">Maintainers</a></h3>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_category_team">OCA/helpdesk</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>