Author: |
Konos, Open Source Integrators, Odoo Community Association (OCA) |
License: |
AGPL-3 |
Branch: |
13.0 |
Repository: |
OCA/helpdesk |
Dependencies: |
helpdesk_mgmt |
Languages: |
HTML (355, 52.5%),
PO File (155, 22.9%),
Python (50, 7.4%),
XML (64, 9.5%),
and
reStructuredText (52, 7.7%) |
Other branches: |
11.0,
12.0,
14.0,
and
15.0 |
Other repositories: |
AntoniRomera/helpdesk,
BelenVC/helpdesk,
Borruso/helpdesk,
Callino/helpdesk,
Change2improve/helpdesk,
Dobtor-OCA/helpdesk,
Domatix/helpdesk,
EDallas89/helpdesk-1,
ERPLibre/helpdesk,
Escodoo/helpdesk,
Gabinete-Digital/helpdesk,
Marcoskittlein/helpdesk,
NeatNerdPrime/helpdesk,
Nitrokey/odoo-modules,
OCA-MUK/helpdesk,
SanteLibre/helpdesk,
T2BE/helpdesk,
Tecnativa/helpdesk,
Trust-Code/helpdesk,
aeodoocurso/helpdesk,
akretion/helpdesk,
angelmoya/helpdesk-1,
brian10048/helpdesk,
cartertech/helpdesk,
coopiteasy/helpdesk,
cramosh/helpdesk,
cubells/helpdesk,
djdevco/helpdesk,
eLBati/helpdesk,
esturao/helpdesk,
ionplay/helpdesk,
jacky82669513/helpdesk,
janverb/helpdesk,
jomasanc/helpdesk,
josepmy/helpdesk,
kmee/helpdesk,
lideritjnma/helpdesk,
llabusch93/helpdesk,
mau86/helpdesk,
mimusica/helpdesk,
osiell/helpdesk,
pabloqb/helpdesk,
r3dius/helpdesk,
sanube/helpdesk,
sendalpegat/helpdesk,
solvosci/helpdesk,
synergy-sbs/helpdesk,
takobi-online/helpdesk,
ursais/helpdesk,
and
wafasa/helpdesk |
<h1 class="title">Helpdesk Ticket Type</h1>
<p><a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/helpdesk/tree/13.0/helpdesk_type"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_type"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/282/13.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
<p>This module adds a type field on the helpdesk ticket.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
<li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id4">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id5">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<a name="configuration"></a>
<h2><a class="toc-backref" href="#id1">Configuration</a></h2>
<ul class="simple">
<li>Go to Helpdesk > Configuration > Types</li>
<li>Create your list of types</li>
</ul>
<a name="usage"></a>
<h2><a class="toc-backref" href="#id2">Usage</a></h2>
<ul class="simple">
<li>Go to Helpdesk</li>
<li>Create a ticket and set its type.</li>
</ul>
<a name="bug-tracker"></a>
<h2><a class="toc-backref" href="#id3">Bug Tracker</a></h2>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_type%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
<a name="credits"></a>
<h2><a class="toc-backref" href="#id4">Credits</a></h2>
<a name="authors"></a>
<h3><a class="toc-backref" href="#id5">Authors</a></h3>
<ul class="simple">
<li>Konos</li>
<li>Open Source Integrators</li>
</ul>
<a name="contributors"></a>
<h3><a class="toc-backref" href="#id6">Contributors</a></h3>
<ul class="simple">
<li><a class="reference external" href="https://www.opensourceintegrators.com">Open Source Integrators</a>:<ul>
<li>Maxime Chambreuil <<a class="reference external" href="mailto:mchambreuil@opensourceintegrators.com">mchambreuil@opensourceintegrators.com</a>></li>
</ul>
</li>
<li><a class="reference external" href="https://www.konos.cl">Konos</a>:<ul>
<li>Nelson Sanchez <<a class="reference external" href="mailto:nramirez@konos.cl">nramirez@konos.cl</a>></li>
</ul>
</li>
</ul>
<a name="maintainers"></a>
<h3><a class="toc-backref" href="#id7">Maintainers</a></h3>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainers</a>:</p>
<p><a class="reference external" href="https://github.com/nelsonramirezs"><img alt="nelsonramirezs" src="https://github.com/nelsonramirezs.png?size=40px" /></a> <a class="reference external" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/13.0/helpdesk_type">OCA/helpdesk</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
Dependency Graph