<h1 class="title">Voicent Connector</h1> <p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/14.0/connector_voicent"><img alt="OCA/connector-telephony" src="https://img.shields.io/badge/github-OCA%2Fconnector--telephony-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/connector-telephony-14-0/connector-telephony-14-0-connector_voicent"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/228/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> <p>This module allows you to connect Odoo with Voicent &lt;<a class="reference external" href="https://www.voicent.com">https://www.voicent.com</a>&gt; and is meant to be extended to integrate Odoo records and processes with phone calls made by Voicent.</p> <p><strong>Table of contents</strong></p> <div class="contents local topic" id="contents"> <ul class="simple"> <li><a class="reference internal" href="#installation" id="id1">Installation</a></li> <li><a class="reference internal" href="#usage" id="id2">Usage</a></li> <li><a class="reference internal" href="#known-issues-roadmap" id="id3">Known issues / Roadmap</a></li> <li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li> <li><a class="reference internal" href="#credits" id="id5">Credits</a><ul> <li><a class="reference internal" href="#authors" id="id6">Authors</a></li> <li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li> <li><a class="reference internal" href="#maintainers" id="id8">Maintainers</a></li> </ul> </li> </ul> </div> <a name="installation"></a> <h2><a class="toc-backref" href="#id1">Installation</a></h2> <p>To use the Voicent connector, you need to install the <a class="reference external" href="https://pypi.org/project/Voicent-Python/">Voicent-Python</a> library.</p> <blockquote> pip install Voicent-Python</blockquote> <a name="usage"></a> <h2><a class="toc-backref" href="#id2">Usage</a></h2> <ol class="arabic simple"> <li>Go to Connectors &gt; Backends &gt; Voicent Backends</li> <li>Create a new Voicent Backend with the host, port, the caller ID and the number of lines</li> <li>Create Call Lines to determine when (which stage in the process) calls are added to the queue</li> <li>Create Contact Info to create the structure of the CSV file to send to Voicent</li> <li>Create Replies to determine what to do based on the replies</li> <li>Create Time Line to determine when (what time) calls are made</li> </ol> <a name="known-issues-roadmap"></a> <h2><a class="toc-backref" href="#id3">Known issues / Roadmap</a></h2> <ul class="simple"> <li>On the backend, replace the 'Applies On' selection list with a Many2one to ir.model.fields</li> <li>On the backend call line contact, use the domain widget to select the field</li> <li>Update the voicent library on Pypi with examples/voicent.py</li> </ul> <a name="bug-tracker"></a> <h2><a class="toc-backref" href="#id4">Bug Tracker</a></h2> <p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/connector-telephony/issues">GitHub Issues</a>. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed <a class="reference external" href="https://github.com/OCA/connector-telephony/issues/new?body=module:%20connector_voicent%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> <p>Do not contact contributors directly about support or help with technical issues.</p> <a name="credits"></a> <h2><a class="toc-backref" href="#id5">Credits</a></h2> <a name="authors"></a> <h3><a class="toc-backref" href="#id6">Authors</a></h3> <ul class="simple"> <li>Open Source Integrators</li> </ul> <a name="contributors"></a> <h3><a class="toc-backref" href="#id7">Contributors</a></h3> <ul class="simple"> <li>Maxime Chambreuil &lt;<a class="reference external" href="mailto:mchambreuil&#64;opensourceintegrators.com">mchambreuil&#64;opensourceintegrators.com</a>&gt;</li> <li>Youness MAAFI &lt;<a class="reference external" href="mailto:youness.maafi&#64;gmail.com">youness.maafi&#64;gmail.com</a>&gt;</li> <li>Murtuza Saleh &lt;<a class="reference external" href="mailto:murtuza.saleh&#64;serpentcs.com">murtuza.saleh&#64;serpentcs.com</a>&gt;</li> </ul> <a name="maintainers"></a> <h3><a class="toc-backref" href="#id8">Maintainers</a></h3> <p>This module is maintained by the OCA.</p> <a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> <p>OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.</p> <p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainer</a>:</p> <p><a class="reference external" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p> <p>This module is part of the <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/14.0/connector_voicent">OCA/connector-telephony</a> project on GitHub.</p> <p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>