Author: |
Open Source Integrators |
License: |
LGPL-3 |
Branch: |
14.0 |
Repository: |
trevi-software/osi-addons |
Dependencies: |
agreement_helpdesk,
fieldservice_agreement,
helpdesk,
and
helpdesk_fieldservice |
Languages: |
Python (33, 49.3%),
XML (16, 23.9%),
and
reStructuredText (18, 26.9%) |
Other branches: |
12.0,
12.0-add-sale_sub_brand,
12.0-fix-osi_account_bank_statement,
12.0-imp-osi_analytic_segments-172,
12.5-pvm,
12.6-pvm,
fix-helpdesk_fieldservice-manifest,
and
pvm-12.4-RC2 |
Other repositories: |
Banetese/osi-addons,
Chanakya-SerpentCS/osi-addons,
HarshalBhoir/osi-addons,
KonosCL/osi-addons,
SerpentConsultingServices/osi-addons,
antherkiv/osi-addons,
augustodinizl/osi-addons,
brian10048/osi-addons,
bunhin/osi-addons,
consultingerp/osi-addons,
dreispt/osi-addons,
hpatelserpentcs/osi-addons,
kvedder-amplex/osi-addons,
loftwah/osi-addons,
marcelsavegnago/osi-addons,
marionumza/osi-addons,
mulaudzicalvin/osi-addons,
murtuzasaleh/osi-addons,
nikul-serpentcs/osi-addons,
nucleoosystem/osi-addons,
patrickrwilson/osi-addons,
ursais/osi-addons,
and
vidtsin/osi-addons |
<a class="reference external image-reference" href="http://www.gnu.org/licenses/lgpl-3.0-standalone.html"><img alt="License: LGPL-3" src="https://img.shields.io/badge/licence-LGPL--3-blue.svg">
</a>
<a name="field-service-agreement-helpdesk"></a>
<h2>Field Service - Agreement - Helpdesk</h2>
<p>This module links Field Service, Agreements and Help Desk together by:</p>
<ul class="simple">
<li>setting the agreement fields when creating Field Service orders from a ticket.</li>
</ul>
<a name="usage"></a>
<h3>Usage</h3>
<ul class="simple">
<li>Go to Helpdesk</li>
<li>Create or select a ticket</li>
<li>Create an FSM Order</li>
</ul>
<p>To close a ticket, all the related service orders must be closed.</p>
<a name="credits"></a>
<h3>Credits</h3>
<ul class="simple">
<li>Steve Campbell <<a class="reference external" href="mailto:scampbell@opensourceintegrators.com">scampbell@opensourceintegrators.com</a>></li>
<li>Vimal Patel <<a class="reference external" href="mailto:vpatel@opensourceintegrators.com">vpatel@opensourceintegrators.com</a>></li>
</ul>
<a name="contributors"></a>
<h4>Contributors</h4>
<ul class="simple">
<li>Open Source Integrators <<a class="reference external" href="mailto:contact@opensourceintegrators.com">contact@opensourceintegrators.com</a>></li>
</ul>