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crm_claim_mail
| Author: | Camptocamp |
|---|---|
| License: | AGPL-3 |
| Branch: | merge-branch-1151-9.46.1 |
| Repository: | camptocamp/account-reconcile |
| Dependencies: | crm_claim, crm_claim_merge, crm_rma_by_shop, mail, qoqa_base_data, qoqa_claim, and qoqa_offer |
| Languages: | PO File (116, 13.1%), Python (517, 58.4%), XML (237, 26.8%), and reStructuredText (15, 1.7%) |
| Other branches: | merge-branch-1151-9.40.4, and merge-branch-1151-9.46.2 |
<h1 class="title">CRM Claim Mail</h1>
<p>Customizations for QoQa on CRM and e-mails.
This is specific because it makes assumptions about how the setup is done.
Exemple: the number of the claims should be RMA-\d+</p>
<p>Features:</p>
<ul class="simple">
<li>When an email cannot be linked with its originating claim with the</li>
</ul>
<blockquote>
'In-Reply-To' or 'References' header, it tries to match it with it
number. The numbers of the claims must start with RMA-</blockquote>
<ul class="simple">
<li>When a new claim is created, an email is sent to the customer and the claim</li>
</ul>
<blockquote>
is set to the stage 'In Progress'.</blockquote>
<ul class="simple">
<li>When an email is received on an existing claim, the claim is set back to a
new stage "Response Received"</li>
</ul>
<p>** WARNING **
This module installs the fr_FR and de_DE languages.</p>