<h1 class="title">Helpdesk Mgmt Timesheet Time Control</h1> <p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/helpdesk/tree/13.0/helpdesk_mgmt_timesheet_time_control"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt_timesheet_time_control"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/282/13.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> <p>Allow to track the exact moment when a timesheet line is started (not only the day, but also the minute and second) and let users start and stop timers easily.</p> <p><strong>Table of contents</strong></p> <div class="contents local topic" id="contents"> <ul class="simple"> <li><a class="reference internal" href="#installation" id="id1">Installation</a></li> <li><a class="reference internal" href="#usage" id="id2">Usage</a></li> <li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li> <li><a class="reference internal" href="#credits" id="id4">Credits</a><ul> <li><a class="reference internal" href="#authors" id="id5">Authors</a></li> <li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li> <li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li> </ul> </li> </ul> </div> <a name="installation"></a> <h2><a class="toc-backref" href="#id1">Installation</a></h2> <p>This module auto installs when <code>helpdesk_mgmt_timesheet</code> and <code>project_timesheet_time_control</code> are installed.</p> <p>This module depends on modules found in these repositories:</p> <ul class="simple"> <li><a class="reference external" href="https://github.com/OCA/timesheet">OCA/timesheet</a></li> <li><a class="reference external" href="https://github.com/OCA/web">OCA/web</a></li> <li><a class="reference external" href="https://github.com/OCA/project">OCA/project</a></li> </ul> <a name="usage"></a> <h2><a class="toc-backref" href="#id2">Usage</a></h2> <p>In general the usage instructions from <code>project_timesheet_time_control</code> apply with the following additions.</p> <p>Via helpdesk tickets:</p> <ol class="arabic simple"> <li>Go to <em>Helpdesk &gt; All Tickets</em>.</li> <li>If a ticket has a running timesheet line, it will display a <em>Stop</em> button.</li> <li>Other tickets that have enabled timesheets will display a <em>Start</em> button that will open the same wizard as the timesheet lines, duplicating task's last timesheet line.</li> <li>You can see the same in list view.</li> <li>Click on any existing ticket or create a new one.</li> <li>You can see the same feature in the action buttons box.</li> <li>On the <em>Timesheets</em> page, you will be able to handle records the same way as you do in the above explanation (except the ticket selection part, which in this case doesn't appear as it's the current one).</li> </ol> <p>Note: All the <em>Start/Resume/Stop</em> features are disabled if you don't belong to the <em>Timesheets/User</em> group or if you are viewing a timesheet that belongs to another user.</p> <a name="bug-tracker"></a> <h2><a class="toc-backref" href="#id3">Bug Tracker</a></h2> <p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed <a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_timesheet_time_control%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> <p>Do not contact contributors directly about support or help with technical issues.</p> <a name="credits"></a> <h2><a class="toc-backref" href="#id4">Credits</a></h2> <a name="authors"></a> <h3><a class="toc-backref" href="#id5">Authors</a></h3> <ul class="simple"> <li>Graeme Gellatly</li> </ul> <a name="contributors"></a> <h3><a class="toc-backref" href="#id6">Contributors</a></h3> <ul class="simple"> <li><a class="reference external" href="https://o4sb.com">O4SB</a>:</li> </ul> <a name="maintainers"></a> <h3><a class="toc-backref" href="#id7">Maintainers</a></h3> <p>This module is maintained by the OCA.</p> <a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> <p>OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.</p> <p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/13.0/helpdesk_mgmt_timesheet_time_control">OCA/helpdesk</a> project on GitHub.</p> <p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>