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agreement_helpdesk

Author: Open Source Integrators
License: LGPL-3
Branch: 14.0
Repository: ursais/osi-addons
Dependencies: agreement_legal, agreement_serviceprofile, and helpdesk
Languages: Python (56, 41.8%), XML (55, 41.0%), and reStructuredText (23, 17.2%)
Other branches: 11.0, 12.0, 12.0-ADD-fieldservice_mobile, 12.0-ADD-fieldservice_tracking, 12.0-ADD-osi_accounting_enhancements, 12.0-ADD-osi_payment_batch_process, 12.0-ADD_website_helpdesk_search, 12.0-AMP-development, 12.0-add-mrp_designator, 12.0-add-multi_company_segments, 12.0-add-subscription-variable, 12.0-amp-prorating, 12.0-amp-prorating-daniel, 12.0-fix-fsm_helpdesk_stock_update_fsm, 12.0-fix-helpdesk_timesheet_fieldservice_DNM, 12.0-fix-osi_account_bank_statement, 12.0-imp-connector_voip_helpdesk_no_repeat, 12.0-imp-default_warehouse, 12.0-imp-fieldservice_mobile, 12.0-move_line_record_exits_PVM_4714, 12.0-osi_board_company_110168, 12.0_ADD_osi_so_backorder, 12.0_ADD_purchase_backorder, 12.0_CT_payment_order_bank_reconciliation, 12.0_IMP_fieldservice_mobile, 12.0_fix_expense_extended, 14-dr-precomit, 14-mig-osi_account_bank_statement-dr, 14.0-ADD-osi_blanket_order_mps, 14.0-ADD-osi_product_serial_check, 14.0-ECH-osi_partner_credit_limit, 14.0-FIX-fields_missing_error, 14.0-FIX-fieldservice_mobile, 14.0-FIX-osi_helpdesk_stock, 14.0-FIX-osi_helpdesk_stock_PVM, 14.0-FIX_missing_mode_key_error, 14.0-IMP-fieldservice_mobile, 14.0-IMP-osi_addons, 14.0-IMP-osi_partner_credit_limit, 14.0-IMP-web_many2many_groupby, 14.0-PVM-IMP-osi_bank_reconciled_report, 14.0-add-bom_cost_rollup, 14.0-add-osi_purchase_product_configurator, 14.0-add-stock_bin_location, 14.0-add_osi_prod_cost_rollup_to_bom, 14.0-add_osi_purchase_product_configurator, 14.0-bank_recon, 14.0-fix-analytic_segments_traceback_error, 14.0-fix-fsm_osi_stock_conflict, 14.0-fix-osi_ana_segments, 14.0-fix-osi_payment_method, 14.0-fix-osi_seg_defaults_fix, 14.0-fix-pre-commit-errors, 14.0-fix-pvm-ticket-12998-dropship_error, 14.0-fix-sro-procurement-group-error, 14.0-go_live, 14.0-google_oauth, 14.0-imp-pvm_0629, 14.0-mig-agreement_sale_subscription, 14.0-mig-connector_voicent_helpdesk_ticket, 14.0-pvm/0519, 14.0_CT_MICR_check_report, 14.0_FIX_osi_fifo_serialized_fix, 14.0_IMP_osi_partner_credit_limit, 14.0_MIG_osi_edi_infrastructure, 14.0_MIG_osi_helpdesk_stock, 14.0_MIG_sale_subscription_brand, 14.0_casai_purchase_budget_validation, 15.0_MIG_website_helpdesk_form_severity, 15.0_mig_inv, 30588_payment_check_history_status_2, 30588_payment_check_history_status_3, BOTW/14.0.1.8.0-RC1, BOTW/14.0.3.0.0-RC1, BOTW/14.0.4.0.0-RC1, BOTW/14.0.5.0.0, CT_MIG_osi_product_cost_price, KUDU/14.0.1.0.0, KUDU/14.0.2.0.2, KUDU/14.0.2.0.6, KUDU/14.0.2.0.7, KUDU/14.0.2.0.9, KUDU/14.0.2.3.0, ORR/14.0-RC6, ORR/14.0-RC7, ORR/14.0.1.0.0, ORR/14.0.1.0.1, ORR/14.0.1.1.0, ORR/14.0.3.0.0, ORR/14.0.4.0.0, ORR/14.0.5.0.0, ORR/14.0.7.0.0, ORR/14.0.8.0.0, ORR/14.0.9.0.0, REED_fsm_mobile, SKA/14.0-RC1, add_osi_blanket_order_mps, advance_check_void_date, advance_check_void_date_change, art/12.13-RC1, backport_advance_check_void, bk-account_bank_statement_extend, bodedra-patch-1, bodedra_panda_demo, bot/14.12, bot/14.15, bot/14.17, botools, botw/14.0.1.7.0, cas/14.0.1.0.0-RC4, cas/14.0.1.0.0-RC5, cas/14.0.1.0.0-RC6, cas/14.0.1.0.0-RC7, cas/14.0.1.0.0-RC8, cas/14.0.1.0.1, cas/14.0.1.1.0-RC1, cas/14.0.1.2.0-RC1, cas/14.0.1.3.0-RC1, cas/14.0.1.3.1, cas/14.0.1.4.0, cas/14.0.2.0.0, cas/14.0.2.0.0_OD-255, cas/14.0.2.0.0_OD-362, cs_fifo_fix, cs_svl_fixes, dc/12.8-RC4, def/14.0, fix_ticket_25135, fko/14.0.1.0.0, fko/14.0.2.1.0, helpdesk_fieldservice_fix, mcy/14.0-RC1, mrp_plm_notification, osi-pm/12.0-RC1, osi-pm/12.0-RC3, osi/12.0-demo, osi_helpdesk_sale_pw_imp, pvm-14-hepdesk_ticket-fix, pvm-14.0-fix-helpdesk-view, pvm-14.0-fix-osi_analytic_segments_defaults, pvm/12.19-RC1, pvm/12.20-RC1, pvm/12.22-RC1, pvm/12.22-RC2, pvm/12.22-RC3, pvm/12.22-RC5, pvm/12.22-RC6, pvm/12.22-RC7, pvm/12.23-RC1, pvm/12.23-RC2, pvm/12.24-RC1, pvm/12.25-RC1, pvm/12.25-RC2, pvm/12.25-RC3, pvm/12.25-RC4, pvm/12.25-RC5, pvm/12.26-RC1, pvm/12.26-RC2, pvm/12.27-RC1, pvm/12.28-RC1, pvm/12.28-RC2, pvm/12.29-RC1, pvm/12.29-RC2, pvm/12.29-RC3, pvm/12.30-RC1, pvm/12.30-RC2, pvm/12.32-RC2, pvm/12.33-RC1, pvm/14.0-RC1, pvm/14.0.1.0.0-RC2, pvm/14.0.1.0.0-RC2-max, pvm/14.0.1.0.1-RC1, pvm/14.0.1.15.0-RC2, pvm/14.0.1.16.0, pvm/14.0.1.17.0, pvm14/06_14, pvm14_06/14, rh_expose_fsm_quantity, rh_update_access_rights_mobile, rma_return_label, shr/12.21-RC7, umt/14.0.1.0.0, umt/14.0.2.0.0, umt/14.0.24.0.0-RC1, umt/14.0.27.0.0, umt/14.0.27.0.2, umt/14.0.28.0.0, and umt/14.0.31.0.0
Other repositories: Banetese/osi-addons, Chanakya-SerpentCS/osi-addons, HarshalBhoir/osi-addons, KonosCL/osi-addons, SerpentConsultingServices/osi-addons, agyamuta/osi-addons, antherkiv/osi-addons, augustodinizl/osi-addons, brian10048/osi-addons, bunhin/osi-addons, consultingerp/osi-addons, dreispt/osi-addons, hpatelserpentcs/osi-addons, jlzhou/osi-addons, kvedder-amplex/osi-addons, loftwah/osi-addons, marcelsavegnago/osi-addons, marionumza/osi-addons, mgielissen/osi-addons, mulaudzicalvin/osi-addons, murtuzasaleh/osi-addons, nikul-serpentcs/osi-addons, nucleoosystem/osi-addons, patrickrwilson/osi-addons, trevi-software/osi-addons, and vidtsin/osi-addons

<a class="reference external image-reference" href="http://www.gnu.org/licenses/lgpl-3.0-standalone.html"><img alt="License: LGPL-3" src="https://img.shields.io/badge/licence-LGPL--3-blue.svg"> </a> <a name="agreement-helpdesk-ticket"></a> <h2>Agreement / Helpdesk Ticket</h2> <p>Odoo Agreement App does not provide an easy way to access helpdesk tickets related to an agreement. Some organizations needs to have a quick access to helpdesk tickets to track the performance of an agreement.</p> <p>This module allows you to link a helpdesk ticket to an agreement and adds a smart button on the agreement to look at the list of related helpdesk tickets.</p> <a name="usage"></a> <h3>Usage</h3> <ul class="simple"> <li>Go to Helpdesk &gt; Tickets</li> <li>Select or create a helpdesk ticket and set the agreement</li> <li>Go to Agreement &gt; Agreements</li> <li>Open the previous agreement</li> <li>Click on the smart button &quot;Tickets&quot; to see the list of related helpdesk tickets</li> </ul> <a name="credits"></a> <h3>Credits</h3> <ul class="simple"> <li>Bhavesh Odedra &lt;<a class="reference external" href="mailto:bodedra&#64;opensourceintegrators.com">bodedra&#64;opensourceintegrators.com</a>&gt;</li> <li>Sandip Mangukiya &lt;<a class="reference external" href="mailto:smangukiya&#64;opensourceintegrators.com">smangukiya&#64;opensourceintegrators.com</a>&gt;</li> </ul> <a name="contributors"></a> <h4>Contributors</h4> <ul class="simple"> <li>Open Source Integrators &lt;<a class="reference external" href="mailto:contact&#64;opensourceintegrators.com">contact&#64;opensourceintegrators.com</a>&gt;</li> <li>Serpent Consulting Services Pvt. Ltd. &lt;<a class="reference external" href="mailto:support&#64;serpentcs.com">support&#64;serpentcs.com</a>&gt;</li> </ul>