<p>================</p> <h1>Red Task Handler</h1> <p>Handle tasks to be executed during the lifetime of some project.</p> <p>A Work Order is a task or job for a Customer that can be scheduled and assigned to someone. Work Order assignments can be simple, but even complicated assignments can be managed simply with the use of Forms and Packages.</p> <h2>Work Order Components</h2> <ul> <li>work order id and name</li> <li>Customer</li> <li>description and instructions</li> <li>assigned agent</li> <li>start and end</li> <li>work items or jobs</li> <li>Forms</li> </ul> <p>Forms are not required, but one or more Forms can be used to organize or document activities with customized and re-usable checklists. Forms can contain pages that can be used to give “logic” to which items in a Form will be presented.</p> <h2>Work sets</h2> <p>A work set is a set of work items like information or instructions that support executing a task. It is used to bundle and reuse completion steps.</p> <h2>Work Set Components</h2> <p>A Work Set could be: - Estimate - Invoice - Customer / Agent Signature - Forms - Follow Up - Jobs</p> <h2>Ideas</h2>