Search 1.9 billion lines of Odoo code on GitHub

helpdesk_mgmt

Author:	AdaptiveCity, C2i Change 2 Improve, Domatix, Factor Libre, SDi Soluciones, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	15.0
Repository:	OCA/helpdesk
Dependencies:	base, mail, and portal
Languages:	HTML (487, 5.0%), PO File (6057, 62.3%), Python (870, 8.9%), SVG (171, 1.8%), XML (1939, 19.9%), and reStructuredText (197, 2.0%)

Helpdesk
Show more...

Author:	GARCO Consulting, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	14.0-add-rest_api
Repository:	akretion/helpdesk
Dependencies:	base, helpdesk_mgmt, and resource
Languages:	HTML (361, 47.1%), PO File (74, 9.7%), Python (122, 15.9%), XML (150, 19.6%), and reStructuredText (59, 7.7%)

Add SLA to the tickets for Helpdesk Management.
Show more...

Author:	Domatix, Tecnativa, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	15.0
Repository:	Change2improve/helpdesk
Dependencies:	helpdesk_mgmt, and rating
Languages:	HTML (373, 18.7%), PO File (993, 49.8%), Python (156, 7.8%), XML (397, 19.9%), and reStructuredText (76, 3.8%)

This module allows customer to rate the assistance received on a ticket.
Show more...

Author:	Tecnativa, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	13.0
Repository:	Change2improve/helpdesk
Dependencies:	crm, and helpdesk_mgmt
Languages:	HTML (349, 47.2%), PO File (59, 8.0%), Python (163, 22.1%), XML (113, 15.3%), and reStructuredText (55, 7.4%)

Links helpdesk tickets with leads
Show more...

Author:	PuntSistemes S.L.U., Odoo Community Association (OCA)
License:	AGPL-3
Branch:	15.0
Repository:	Change2improve/helpdesk
Dependencies:	helpdesk_mgmt, and project
Languages:	HTML (349, 39.3%), PO File (193, 21.7%), Python (162, 18.2%), XML (134, 15.1%), and reStructuredText (51, 5.7%)

Add the option to select project in the tickets.
Show more...

Author:	Tecnativa, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	13.0
Repository:	Change2improve/helpdesk
Dependencies:	helpdesk_mgmt, and website
Languages:	HTML (335, 81.7%), Python (12, 2.9%), XML (26, 6.3%), and reStructuredText (37, 9.0%)

Author:	Aresoltec Canarias, Punt Sistemes, SDi Soluciones Digitales, Solvos, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	14.0-default_team_category
Repository:	akretion/helpdesk
Dependencies:	helpdesk_mgmt, helpdesk_mgmt_project, hr_timesheet, and project_timesheet_time_control
Languages:	HTML (382, 26.5%), PO File (195, 13.5%), Python (330, 22.9%), XML (451, 31.3%), and reStructuredText (82, 5.7%)

Add HR Timesheet to the tickets for Helpdesk Management.
Show more...

Author:	Open Source Integrators, Escodoo, Odoo Community Association (OCA)
License:	LGPL-3
Branch:	14.0
Repository:	Change2improve/helpdesk
Dependencies:	base, fieldservice, helpdesk_mgmt, and web
Languages:	HTML (369, 28.1%), PO File (313, 23.9%), Python (316, 24.1%), Sass (6, 0.5%), XML (242, 18.4%), and reStructuredText (66, 5.0%)

Create service orders from a ticket
Show more...

Author:	Open Source Integrators,Escodoo,Odoo Community Association (OCA)
License:	AGPL-3
Branch:	12.0-contract_specific_payment_mode-sbj
Repository:	acsone/contract
Dependencies:	agreement_legal, agreement_serviceprofile, and helpdesk_mgmt
Languages:	HTML (358, 72.2%), Python (90, 18.1%), and XML (48, 9.7%)

Link a helpdesk ticket to an agreement
Show more...

Author:	Sirum GmbH, Elego Software Solutions GmbH, Odoo Community Association (OCA)
License:	AGPL-3
Branch:	11.0
Repository:	kmee/helpdesk
Dependencies:	helpdesk_mgmt
Languages:	Python (273, 49.7%), XML (236, 43.0%), and reStructuredText (40, 7.3%)

Create solutions for and assign them to Helpdesk Tickets
Show more...