|Author:||Tecnativa, Odoo Community Association (OCA)|
|Dependencies:||account, base, decimal_precision, portal, stock, and web|
|Languages:||HTML (427, 8.0%), PO File (1479, 27.6%), Python (2254, 42.0%), XML (1042, 19.4%), and reStructuredText (165, 3.1%)|
|Other repositories:||AbdulrhmanGad/rma, Change2improve/rma, ClearCorp/oca-rma, Elbagoury/actpy, ForgeFlow/rma, Guobower/hibou-odoo-suite, Guobower/rma, HendryTju/rma, Ingeos/rma, JulioSerna/rma, LIM465465486/rma, NIKULAHIR/flectra, Nikul-Chaudhary/rma, ORETEK/rma, Tecnativa/rma, Vauxoo/rma, VisiionSolucionesTecnologicas/rma, abdulhamidalsalman/rma, actpy/actpy, akradore/hibou-odoo-suite, akretion/rma, anhvu-sg/rma, arakdraja/flectra, aurestic/rma, boujie06/actpy, dani-xtendoo/hibou-odoo-suite, ddico/rma, diagramsoftware/rma, digitalliuzg/hibou-odoo-suite, diode/flectra, eslammohamed13/actpy, flectra-hq/flectra, fourthgear88/flectra, haryoran04/rma, hibou-io/hibou-odoo-suite, izzihector/rma, jaredkipe/hibou-odoo-suite, jeffryjdelarosa/hibou-odoo-suite, jromero-octagono/hibou-odoo-suite, kevin070982/odoo-project-10.0, kevinpthorne/flectra, lelsheri/flectra, levkar/rma, lo-gun/flectra-1, luchaoshuai/flectra, mah007/actpy, molandtoxx/rma, muhassaf/flectra, netice/flectra, niulinlnc/flectra, odoo-modules/hibou-odoo-suite, odoobgorg/OCA-rma, popcomputadores-desenv/rma, rousseldenis/rma, rsullivan2704/rma, sadeqamin/rma, sc4you/rma, sematicshood/flectra, sopheak1/hibou-odoo-suite, suningwz/hibou-odoo-suite, thapelombulase/flectra, tschanzt/rma, viernes/hibou-odoo-suite, waileyco/hibou-odoo-suite, yaodongshi/rma, yasr3mr96/actpy, and zhb123/actpy|
This module allows you to manage Return Merchandise Authorization (RMA). RMA documents can be created from scratch, from a delivery order or from an incoming email. Product receptions and returning delivery operations of the RMA module are fully integrated with the Receipts and Deliveries Operations of Odoo inventory core module. It also allows you to generate refunds in the same way as Odoo generates it. Besides, you have full integration of the RMA documents in the customer portal.
Table of contents
If you want RMAs to be created from incoming emails, you need to:
To use this module, you need to:
An RMA can also be created from a return of a delivery order:
There are Optional RMA Teams that can be used for:
- Organize RMAs in sections.
- Subscribe users to notifications.
- Create RMAs from incoming mail to special aliases (See configuration section).
To create an RMA Team (RMA Responsible user level required):
- Go to RMA > Configuration > RMA Teams
- Create a new team and assign a name, a responsible and members.
- Subscribe users to notifications, that can be of these subtypes:
- RMA draft. When a new RMA is created.
- Notes, Debates, Activities. As in standard Odoo.
- In the list view, use the cross handle to sort RMA Teams. The top team will be the default one if no team is set.
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/rma project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.