| Author: |
Savoir-faire Linux,Odoo Community Association (OCA) |
| License: |
AGPL-3 |
| Branch: |
14.0 |
| Repository: |
acsone/management-system |
| Dependencies: |
base,
crm_claim,
mail,
and
mgmtsystem |
| Languages: |
HTML (354, 9.5%),
PO File (2637, 70.8%),
Python (186, 5.0%),
XML (491, 13.2%),
and
reStructuredText (57, 1.5%) |
| Other branches: |
10.0,
10.0-add_setup_mgmtsystem_audit_tbi,
10.0-add_setup_mgmtsystem_nonconformity_tbi,
10.0-add_setup_mgmtsystem_quality_tbi,
10.0-add_setup_mgmtsystem_review_tbi,
10.0-fix_audit_auditors_selection-bwi,
10.0-fix_default_readonly_date_mgs,
10.0-fix_nonconformity_causes_selection-bwi,
10.0-fix_review_users_selecton_selection-bwi,
10.0-immediate_action_field_position-bwi,
10.0-lns_master,
10.0-mgmt_system_processus-bwi,
10.0-mgmtsystem_nc_create_date_readonly-bwi,
13.0,
6.1,
7.0,
8.0,
and
9.0 |
| Other repositories: |
ALCONSOFT/management-system,
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OCA/management-system,
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grant-thornton/management-system,
gurneyalex/management-system,
hotkee/management-system,
i-vyshnevska/management-system,
iRichGit/management-system,
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jchanme/management-system,
jcoux/management-system,
jeroen-vet/management-system,
jguerriat/management-system,
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odoobgorg/OCA-management-system,
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open-synergy/management-system,
pieter-lazzaro/management-system,
popsolutions/management-system,
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rdeheele/management-system,
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salahable/odoo-mgmtsystem,
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shiram/management-system,
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<h1 class="title">Management System - Claim</h1>
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/management-system/tree/14.0/mgmtsystem_claim"><img alt="OCA/management-system" src="https://img.shields.io/badge/github-OCA%2Fmanagement--system-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/management-system-14-0/management-system-14-0-mgmtsystem_claim"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/128/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
<p>This application allows you to track your customers/vendors claims and
grievances.</p>
<p>It is fully integrated with the email gateway so that you can create
automatically new claims based on incoming emails.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
<li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id4">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id5">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<a name="configuration"></a>
<h2><a class="toc-backref" href="#id1">Configuration</a></h2>
<p>To configure this module, you need to:</p>
<ul class="simple">
<li>Go to new menú <strong>"Management System -> Configuration -> Claim -> Stages</strong> and create stages for
claims.</li>
<li>Go to new menu <strong>CRM > Configuration > Claim > Categories</strong> and create as
many categories as you need.</li>
</ul>
<a name="usage"></a>
<h2><a class="toc-backref" href="#id2">Usage</a></h2>
<ul class="simple">
<li>Go to new menu <strong>Management System -> Claims</strong> and create a new claim.</li>
</ul>
<a name="bug-tracker"></a>
<h2><a class="toc-backref" href="#id3">Bug Tracker</a></h2>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/management-system/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_claim%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
<a name="credits"></a>
<h2><a class="toc-backref" href="#id4">Credits</a></h2>
<a name="authors"></a>
<h3><a class="toc-backref" href="#id5">Authors</a></h3>
<ul class="simple">
<li>Savoir-faire Linux</li>
</ul>
<a name="contributors"></a>
<h3><a class="toc-backref" href="#id6">Contributors</a></h3>
<ul class="simple">
<li>Savoir-faire Linux</li>
<li><a class="reference external" href="https://www.guadaltech.es">Guadaltech</a>:<ul>
<li>Fernando La Chica <<a class="reference external" href="mailto:fernando.lachica@guadaltech.es">fernando.lachica@guadaltech.es</a>></li>
</ul>
</li>
</ul>
<a name="maintainers"></a>
<h3><a class="toc-backref" href="#id7">Maintainers</a></h3>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/management-system/tree/14.0/mgmtsystem_claim">OCA/management-system</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>