<h1 class="title">Return Merchandise Authorization Management - Link with Sales</h1> <p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Production/Stable" src="https://img.shields.io/badge/maturity-Production%2FStable-green.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/rma/tree/14.0/rma_sale"><img alt="OCA/rma" src="https://img.shields.io/badge/github-OCA%2Frma-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/rma-14-0/rma-14-0-rma_sale"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/145/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> <p>This module allows you to link a sales order to an RMA. This can be done by creating an RMA from scratch and selecting the sales order, creating one or more RMAs from a sales order form view or from a sales order web portal page.</p> <p><strong>Table of contents</strong></p> <div class="contents local topic" id="contents"> <ul class="simple"> <li><a class="reference internal" href="#usage" id="id1">Usage</a></li> <li><a class="reference internal" href="#known-issues-roadmap" id="id2">Known issues / Roadmap</a></li> <li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li> <li><a class="reference internal" href="#credits" id="id4">Credits</a><ul> <li><a class="reference internal" href="#authors" id="id5">Authors</a></li> <li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li> <li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li> </ul> </li> </ul> </div> <a name="usage"></a> <h2><a class="toc-backref" href="#id1">Usage</a></h2> <p>To use this module, you need to:</p> <ol class="arabic simple"> <li>Go to <em>RMA &gt; Orders</em> and create a new RMA.</li> <li>Select a sales order to be linked to the RMA if you want.</li> <li>Now you can do the rest of the instructions described in the <em>readme</em> of the rma module.</li> </ol> <p>If you want to create one or more RMAs from a sale order:</p> <ol class="arabic simple"> <li>Go to <em>Sales &gt; Orders &gt; Orders</em>.</li> <li>Create a new sales order or select an existing one.</li> <li>If the sales order is in 'Sales Order' state you can see in the status bar a button labeled 'Create RMA', click it and a wizard will appear.</li> <li>Modify the data at your convenience and click on 'Accept' button.</li> <li>As many RMAs as lines with quantity greater than zero will be created. Those RMAs will be linked to the sales order.</li> </ol> <p>The customer can also create RMAs from a sales order portal page:</p> <ol class="arabic simple"> <li>Go to a confirmed sales order portal page.</li> <li>In the left sidebar you can see a button named 'Request RMAs'.</li> <li>By clicking on this button a popup will appear to allow you to define the quantity per product and delivery order line.</li> <li>Click on the 'Request RMAs' button and RMAs will be created linked to the sales order.</li> </ol> <a name="known-issues-roadmap"></a> <h2><a class="toc-backref" href="#id2">Known issues / Roadmap</a></h2> <ul class="simple"> <li>When you try to request an RMA from a Sales Order in the portal, a popup appears and the inputs for the quantity doesn't allow decimal numbers. It would be good to have a component that allows that and at the same time keeps the constraint of not allowing a number greater than the order line product quantity.</li> </ul> <a name="bug-tracker"></a> <h2><a class="toc-backref" href="#id3">Bug Tracker</a></h2> <p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/rma/issues">GitHub Issues</a>. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed <a class="reference external" href="https://github.com/OCA/rma/issues/new?body=module:%20rma_sale%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> <p>Do not contact contributors directly about support or help with technical issues.</p> <a name="credits"></a> <h2><a class="toc-backref" href="#id4">Credits</a></h2> <a name="authors"></a> <h3><a class="toc-backref" href="#id5">Authors</a></h3> <ul class="simple"> <li>Tecnativa</li> </ul> <a name="contributors"></a> <h3><a class="toc-backref" href="#id6">Contributors</a></h3> <ul class="simple"> <li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul> <li>Ernesto Tejeda</li> <li>Pedro M. Baeza</li> <li>David Vidal</li> </ul> </li> <li>Chafique Delli &lt;<a class="reference external" href="mailto:chafique.delli&#64;akretion.com">chafique.delli&#64;akretion.com</a>&gt;</li> </ul> <a name="maintainers"></a> <h3><a class="toc-backref" href="#id7">Maintainers</a></h3> <p>This module is maintained by the OCA.</p> <a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> <p>OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.</p> <p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainer</a>:</p> <p><a class="reference external" href="https://github.com/ernestotejeda"><img alt="ernestotejeda" src="https://github.com/ernestotejeda.png?size=40px" /></a></p> <p>This module is part of the <a class="reference external" href="https://github.com/OCA/rma/tree/14.0/rma_sale">OCA/rma</a> project on GitHub.</p> <p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>